University of North Carolina Wilmington - Cameron School of Business
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CSB Project Management Certificate Program - Modules

The Project Mgmt Certificate Program has been designed around a combination of the following industry and professional methodologies:

The program is organized into 8 Modules that are integrated and holistic to offer the best learning approach of "hard" and "soft" project mgmt skills and knowledge as sanctioned by the Project Management Institute (PMI®).

  1. Project Leadership Module
  2. Project Communication Module
  3. Team Building Module
  4. Conflict Resolution Module
  5. Project Negotiation Module
  6. Project Cost and Budget Management
  7. Measuring Project Performance
  8. Project Risk and Change Management

Project Leadership Module
 - Build a project leadership style that creates trust, sets a clear vision and guides your entire team toward achieving the project goals and expectations
- Gain insights into key project leadership skills and techniques
- Learn what real “coaching” consists of and how to build an extraordinary team that works together to deliver results
- Develop heightened “emotional intelligence” for greater professional achievement and satisfaction
- Identify the characteristics of effective leadership and the most common saboteur
- Develop a project leadership style that adapts to the person and situation
- Improve performance through empowerment and effective delegation without losing accountability
- Apply project leadership training to continue your growth as a leader through a self-development plan
- Technical vs. nontechnical professionals: differences that impact the leader’s role

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Project Communication Module
- Minimize communication misunderstandings
- Prevent team “break-ups” by using constructive feedback
- Achieve better results through clear, open and honest communication
- The ins and outs of communications skills
- How to delegate and run effective meetings
- Clearly communicate mission, vision and value statements
- Communicating during project implementation and closure: conveying appreciation
- What to do when crisis hits - Performance reporting - Achieving commitment and creating project successes.

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Team Building Module
- Build high-performance teams that can lead projects to successful implementation
- Keep the team on track through team consensus
- Optimize time, money and resources by putting the right people on the right projects - Managing Team dynamics and Stimulating creative thinking
- Encourage feedback and clear up misunderstandings
- Show your people how to energize each other
- Hands-on practice building and leading a team
- Handling difficult team members
- Project vs. functional duties
- Key steps to building high-performance project teams that perform well in all situations
- Evaluating individual and team performance, Analyzing interpersonal relationships
- Various types of teams: functional, cross-functional, self-managed and self-directed—how to vary your management style to meet the needs of the team

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Conflict Resolution Module
 - Understand what causes conflict and identifying the different types of conflict
- Conflict can be both constructive and destructive
- Managers need to understand how to deal with difficult employees
- To understand how to manage conflict constructively
- Recognize the different conflict management styles and how to facilitate resolution
- Develop the ability to employ a variety of conflict management techniques
- Identity typical conflicts in your project and a plan to manage them

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Project Negotiation Module
- Understand the dynamics of multiparty negotiations and how to approach them
- Recognize the impact of cross-cultural and global difficulties and be prepared to resolve them
- Prepare for complex scenarios in order to defend positions successfully
- Explore ways to change negotiation styles to achieve the best results
- Implementing strategies in multiparty negotiation
- Negotiating agreements: a Project Manager’s source of power
- Creating common ground: leveraging the interests of all parties
- Negotiating roles in the project team

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Project Cost and Budget Management Module
- Cost Estimating and Budget Projections
- Budget Management
- Cost Control

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Measuring Project Performance

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Project Risk and Change Management
- Planning for Risks and Changes
- Identifying Risks
- Risk Analysis and Response
- The Change Management Process

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An EEO/AA institution. Accommodations for disabilities may be requested by calling (910.962.2237) at least three days prior to an information session.

 
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