University of North Carolina Wilmington - Cameron School of Business
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Information Systems /
Operations Mgt.

Operations Management Concentration

Required Option Courses (18 Semester Hours) Five Courses from the following list:

Undergraduate Degree Program Worksheets & Option Sheets


OM Courses

OPS 370. Introduction to Operations Management (3) Prerequisite: QMM 280.Analysis of concepts, tools and techniques used to control manufacturing and service operations. Topics include PERT/CPM, forecasting, materials management, inventory control, facility layout/location and quality management. Particular attention is directed to the study of production process alternatives.

OPS 372. Service Operations Management (3) Prerequisite: POM 370. Study of the tools necessary to effectively manage a service organization. Particular attention will be paid to subtle relationships among the systems, strategy and technology that define service delivery systems and their implications for customer satisfaction and profitability. Topics include service strategy and market position, role of the information resource, the service delivery system, service facility location, service quality and managing supply and demand.

OPS 375. Quality Management (3) Prerequisite: POM 370. An introduction to the quantitative and qualitative concepts used in the control of quality, in both the manufacturing and service environments. Emphasis placed on the statistical tools used in process control and acceptance sampling, along with extensive computer examples and exercises.

OPS 377. (INB 377) International Operations Management (3) Prerequisite: POM 370. A study of global operations and logistics in the manufacturing and service sectors. Topics include organization of global operations, global manufacturing, global sourcing and logistics, global technology transfer, global risk management, and cultural and national comparisons of operations management practices. Case studies are used.

OPS 470. Purchasing and Materials Management (3) Prerequisite: POM 370 or consent of instructor. Further study in the design, management and control of manufacturing and service operations. Topics include logistics management, capacity planning, scheduling, just-in-time, optimized production techniques and quality assurance. Emphasis on the use of computers to analyze complex operations management case problems.

OPS 472. Project Management (3) Prerequisite POM 370 or consent of instructor. This course introduces the fundamentals of project management, beginning with project definition and culminating in the post-project review. Students will learn techniques, terms and guidelines that are used to manage costs, schedules, risk, group dynamics and technical aspects throughout the life cycle of the project.

OPS 475. Supply Chain Management (3) Prerequisite: POM 370. A detailed analysis of the materials management function in both domestic and international manufacturing and service organizations with emphasis on purchasing, physical distribution, master production scheduling, management of physical inventories, materials handling and computer applications.

OPS 477. Operations Planning and Scheduling (3) Prerequisite: POM 370. Application of scheduling in manufacturing and service organizations. Topics include machine scheduling, job shop scheduling, project scheduling, flexible assembly system scheduling, lot sizing and scheduling, interval scheduling and personnel scheduling.

OPS 491. Directed Individual Study (1-3) Prerequisite: Junior or senior standing and consent of department chairperson.

OPS 495. Seminar in Operations Management (3) Prerequisites: Senior standing, POM 370 and QMM 385 or QMM 388. Special topics of interest to students pursuing the operations management option.  May be repeated under a different subtitle.

OPS 498. Operations Management Internship (1-6) Prerequisite: Senior status and consent of faculty supervisor. Involves the application of quantitative and systems skills developed in the academic environment to problems in a real-world operating environment. The participant will receive practical training and experience under the guidance of the staff of a local business or government organization and a faculty supervisor. Available internships are filled on a competitive basis.

OPS 499. Honors Work (2-3) Prerequisite: Senior standing. Independent work for honors students.

QMM 388. Operations Research (3) Prerequisite: QMM 280. Introduction to deterministic and probabilistic models applied to economics and business decision making. Topics include linear programming, integer programming, multi-criteria decision making, network models, decision analysis, simulation and queuing analysis. Emphasis on the development and solution of mathematical models and interpretation of the results by managers.


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Photo: POM 370 Class

ISOM Speakers Series
UNCW/Jamie Moncrief