Operations Management (OPS) Concentration

Why choose Operations Management?

Major in Operations Management (OPS) if you get excited about understanding how products and services are created and ultimately delivered to the consumer. Our OPS majors help firms to be more productive, efficient and achieve higher levels of customer satisfaction.

Required Courses

Peter Wells Presentation

18 semester hours - Four courses from the following list:

Student Learning Outcomes
Suggested Course Flow Chart
Undergraduate Degree Program Worksheets & Option Sheets

OPS Courses

OPS 370 Principles of Operations Management (3) Prerequisite: QMM 280. This course provides a study of the drivers of quality, customer satisfaction, efficiency and productivity in service and manufacturing enterprises. Topics include product and service design, forecasting, quality management, facility location and layout, materials management, scheduling, project management, and supply chain management. While topics are covered for both manufacturing and service operations, attention is directed to the study and analysis of the operations management functions in service enterprises.

OPS 371. Logistics and Distribution Management (3) Prerequisite: OPS 370. This course provides an in-depth study of a wide range of logistics and distribution issues facing managers. Topics include an analysis of the following components of a typical logistics system: customer service, logistics system analysis, network analysis, facility planning, warehouse operations, traffic and transportation management, and distribution planning. Attention is directed toward the establishment of sustainable competitive advantage based on transportation, logistics and distribution activities.

OPS 372. Service Operations Management (3) Prerequisite: OPS 370. This course covers the tools necessary to effectively manage a service organization. Particular attention will be paid to subtle relationships among the systems, strategy, and technology that define service delivery systems and their implications for customer satisfaction and profitability. Topics include service strategy and market position, role of the information resource, the service delivery system, service facility location, service quality, and managing supply and demand.

OPS 373. Decision Tools for Business (3) Prerequisites MIS 213, OPS 370. This course introduces mathematical models that can be used to improve decision-making within an organization. Topics will include analytical tools such as optimization, simulation, and Visual Basic for Applications (VBA) for problem solving and decision support in all areas of business, including supply chain networks, operations, finance, economics, and marketing. Students will make extensive use of Excel and several spreadsheet based add-ins to solve real business problems, improve business processes, and help make important business decisions.

OPS 374. Introduction to Six Sigma (3) Prerequisite: OPS 370. This course covers the complete Six Sigma Green Belt body of knowledge. Through lectures, applications and case studies, the course focuses on the background, value proposition, methodology, techniques and statistical tools of Six Sigma.

OPS 375. Quality Management (3) Prerequisite: OPS 370. This course introduces quantitative and qualitative concepts and applications of quality management in manufacturing and service organizations. Topics include quality design, continuous improvement, cost of quality, employee involvement in quality, team building for quality, quality circles, service quality, statistical process control, and the relationship among quality, productivity, and competitiveness.

OPS 376. Transportation Management (3) Prerequisite OPS 370. This course develops an understanding of the strategic role of freight transportation systems in supply chain networks. Emphasis is given to the components of transportation systems, including their technological features, operational processes, and cost conditions, the buyer-seller channels for acquiring transportation services, and the strategic and tactical alternatives for transport procurement.

OPS 377. (INB 377) International Operations Management (3) Prerequisite: INB 300 and OPS 370. This course provides a study of global operations and logistics in the manufacturing and service sectors. Topics include organization of global operations, global manufacturing, global sourcing and logistics, global technology transfer, global risk management, and cultural and national comparisons of operations management practices. Case studies are used.

OPS 470. Purchasing and Materials Management (3) Prerequisites: OPS 370 and admission to Cameron School of Business. This course provides an in-depth study of the concepts, methods, and responsibilities of the purchasing function for manufacturing and service organizations. Topics include the organization role of purchasing, strategic sourcing, contract and pricing practices, negotiation, quality assurance and reliability, inventory management, lean purchasing, make-or-buy decisions, and the acquisition of transportation and other services.

OPS 472. Project Management (3) Prerequisites: OPS 370 and admission to Cameron School of Business. This course introduces the fundamentals of project management, beginning with project definition and culminating in the post-project review. Students will learn techniques, terms and guidelines that are used to manage costs, schedules, risk, group dynamics and technical aspects throughout the life cycle of the project.

OPS 475. Supply Chain Management (3) Prerequisites: OPS 370 and admission to Cameron School of Business. This course provides a detailed analysis of the materials planning and execution systems used to manage the flow of material in service and manufacturing organizations to facilitate all stages of the supply chain. Topics include systems for demand management and forecasting techniques, inventory control systems for distribution channels, materials and capacity requirements planning systems, scheduling and order dispatching systems.

OPS 477. Operations Planning and Scheduling (3) Prerequisites: OPS 370 and admission to Cameron School of Business. This course covers scheduling methods and techniques in manufacturing and service organizations. Topics include machine scheduling, job shop scheduling, project scheduling, flexible assembly system scheduling, lot sizing and scheduling, interval scheduling, and personnel scheduling.

OPS 491. Directed Individual Study (1-6) Prerequisites: Junior or senior standing, consent of the department chair and admission to Cameron School of Business. Directed Independent Study Form

OPS 495. Seminar in Operations Management (1-3) Prerequisites: Junior or senior standing, consent of the department chair and admission to Cameron School of Business. This course may be repeated under a different subtitle.

OPS 498. Internship in Operations Management (1-6) Prerequisites: Senior status, consent of faculty supervisor and admission to Cameron School of Business. Involves the application of quantitative and systems skills developed in the academic environment to problems in a real-world operating environment. The participant will receive practical training and experience under the guidance of the staff of a local business or government organization and a faculty supervisor. Available internships are filled on a competitive basis.

OPS 499. Honors Work in Operations Management (2-3) Prerequisites: Senior standing and admission to Cameron School of Business. Independent work for honors students.

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