Mgt 357 - Hospitality Management
Summer, 2009 - Course Materials
Week 1
Course Syllabus plus first assignment
Group Grades, 1st Project
Group Grades, 3rd (restuarant design) Project
Assignments for 1st 3 weeks for Mgt 357
Final project
Link to Restaurant USA archives for readings
ASSIGNMENT FOR THURSDAY - Watch National Restaurant Association Dec, 2008 Webinar on Food Service Forecast, Will discuss on Monday
SLIDES
History of Hospitality Lecture
Service Environments Lecture
Perceptual Mapping, Positioning Strategies, plus Pizza Segment
Wait and Delay Management in Hospitality
Introduction to Green Management: Positioning and Sustainability
Food Statistics and Valuation Lecture
Franchising Lecture
Menu Costing Lecture
Lodging Introduction and Room Division Lecture
Gaming and Casinos Lecture
Advertising in Services Lecture
Club Management Lecture
Careers in Hospitality Lecture
Week 2 Assignments
1st Week Assignment, Hospitality and Service Experience, will discuss on Wed, 5/20
Assignment for discussion on Wednesaday. 5/20 Read PF Chang's Annual Report, page 3 to 6, 14 to 21.
Bentley's case, read for discussion on Thursday, 5/21
Assignment over weekend - National Restaurant Association Webinar on Pricing Strategies
Week 3 Assignments
Webinar, Greener Restaurants, National Restaurnat Association, will discuss on Tuesday, 5/26
Week 4 Assignments
Report on "City Beautiful" and Tourism by Federal Reserve Bank., 2008 - difficult reading, but "if interested" read the "conclusion"
Week 5 Assignments
Back of House Tour at Hilton Hotel, Tuesday (June 10), 10:30am to 11:30am. Meet in Lobby at 10:25am. Tour will be with Ms. Nancy Forrester, HR Director at the Hilton.